Depending on the cryptocurrency you deposit, you may be eligible for instant deposit. If the address which you send from is considered trusted (sometimes known as Confidence Level). Otherwise, you may need to wait for several confirmations. On average a deposit takes between 5 to 10 minutes, but this can vary based on the blockchain network load.
If you have problems with your deposit, please check your transaction on the appropriate coin explorer (clicking on the transaction ID on Bitsler will pull up the appropriate explorer for you). In the event everything seems correct and the transaction is confirmed, and you do not receive your deposit please contact BITSLER support via ticket (to the top left of the Chat) or send an e-mail to support@bitsler.com and please provide the following information in this format:
Username: Your Username
TXID: Transaction ID.